Services

Some services in banking, insurance, and other service industries need to be available to customers seven days a week, both during the day and at night.

The ShiftPlan application simplifies the planning of shift work processes and ensures that shifts and on-call duties are evenly distributed, allowing employees to have their work schedule available for as long a future period as possible.

NLB d.d.
Case study

The ShiftPlan solution has significantly streamlined the Contact Center's scheduling process, which can be a daunting task for a large team that operates around the clock. Since we adopted the solution for schedule creation, we have noticed a significant reduction in the time and effort needed to create schedules, thanks to the automated scheduling feature. Additionally, it is extremely helpful for all colleagues to access their schedules on their mobile devices, in addition to their computers. The application is user-friendly, and the implementation was speedy. The ShiftPlan team is very responsive and always ready to find new solutions to meet our specific needs.

Klemen Kalin, group lead, NLB Contact Center

Highlighted features and attributes of the ShiftPlan solution:

Effortless Schedule Input

Thanks to its intuitive interface, inputting employee schedules is a breeze. The application offers a plethora of tools that simplify the creation of a fair and balanced schedule and help you stay on top of your staffing needs.
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Staff Notifications

Employees are automatically notified of schedule changes via email. They can always access the schedule through their personal web portal, where they also have access to other relevant information about the work process.
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Attendance Tracking

Employees can easily record their arrivals and departures using an advanced registration terminal, mobile phone, or computer. In addition, employees have access to the schedule and other relevant information via the terminal and web portal.
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Attendance Rules

Attendance rules for recording working hours are highly adjustable at the level of the organization, departments, and individual employees. Any violations of the rules are promptly displayed to supervisors and employees. Additionally, the tracking rules outline how actual clock-ins and clock-outs are factored into salary calculations.
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Automated Payroll Calculation

The application allows for fully automated calculation of hourly rates and salary supplements, based on the actual registrations of employee arrivals and departures. This eliminates the need for time-consuming manual hour counting, ensuring error-free payroll calculations that are consistent for all employees.
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Check out the use of the solution in
other industries
and
references and testimonials
from our clients!

Join the many companies already using ShiftPlan!

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01 828 2003
info@shiftplan.io